Hi all,
I've been reading through the thread listed above and I was wondering whether it would be possible to adapt the final solution they have there so you have a coverage path for a central number with:
The first point as a hunt group
The second point as a hunt group
The third point as a team voicemail
So ideally I would imagine that working in that a caller would call the number, it would hunt through the first group, if no-one picked up it would then go back to the coverage path which would then pass it to the next hunt group, and again if no-one answered there this would then pass to voicemail.
It seems it should work in theory but if someone could clarify this for me before i try it, i would really appreciate it.
Thanks very much,
Liam
I've been reading through the thread listed above and I was wondering whether it would be possible to adapt the final solution they have there so you have a coverage path for a central number with:
The first point as a hunt group
The second point as a hunt group
The third point as a team voicemail
So ideally I would imagine that working in that a caller would call the number, it would hunt through the first group, if no-one picked up it would then go back to the coverage path which would then pass it to the next hunt group, and again if no-one answered there this would then pass to voicemail.
It seems it should work in theory but if someone could clarify this for me before i try it, i would really appreciate it.
Thanks very much,
Liam