Two extentions for the same phone.

[Jacky2000]

I am in a small agency with Hipath 3800 pbx and OpenStage 10T phones (non IP).

One of the phones (# 100) is so configured that when the call is not answered, it is forwarded to the secretary (#110).

Would it be possible to attach or forward to this same phone (#100) a secondary number (#200), but in the way that it remains private (i.e. never diverts to the secretary phone)?
This means :
When #100 is called and not answered, it is transferred to the secretary (this works fine already)
When #200 is called and not answered, it is lost.

Many thanks for any suggestion.
Jacques

 

[toufiktuf]

Hi Jacques,
I would
- create groups in "Incoming calls" - "Groups/Hunt Groups"
- change 100 to 101
- create a hunt group linear 100 with members 101 and 110 and another group 200 with member 101 only

 

[obtsystems]

if you set up forward table for 200(say table 2) and have first target as * and second target is 100 it will ring 200 then 100, this will not go to 110 because it is following a different table