Two DID blocks, need different caller ID

[buwrito]

I have two different DID blocks coming into my system:

565-47xx and 862-45xx

Our users would like to have the option of sending out the main number caller ID or their personal ext caller ID. I had this setup with two short codes, 9 would dial out with the main caller ID and 7 would dial out with a personal extension.

The 7 shortcode would dial out with the following as it's "telephone number": Ns801565e

Unfortunately, now that I have added the 45xx extensions, they are going out with the wrong prefix on the extension. Is there a better way to implement this? Can I give the 862-45xx extensions the option do dial out with the correct prefix on their extension without having to setup a separate shortcode for users with a 45xx extension?

Thanks!

 

[Telecomboy]

You could assign it via User Rights. Then assign that user rights group to the appropriate people (versus doing it under each personal user).

 

[chaunymony]

If you don't send any digits what does the CID come up as? I have this setup where 9 dials out with the Ns5555555 for callers that want to send the main number and 8 dials out just as N and pushes out the individual DID associated with that extension.

 

[buwrito]

If I don't specify a number it only sends out the 4 digit extension. 45xx or 47xx