Dear All
Good evening ihave IPCC 7.1 call manager 4.2.3 cvp 3.1 as call center it is working fine but receantly we are facing strange problem, while agent is talking another call is appeared in the ip phone(7940) as waiting it counted as missed call idont know is it bug or some thing in the call manager
please advice
Good evening ihave IPCC 7.1 call manager 4.2.3 cvp 3.1 as call center it is working fine but receantly we are facing strange problem, while agent is talking another call is appeared in the ip phone(7940) as waiting it counted as missed call idont know is it bug or some thing in the call manager
please advice