Twinning

[paul3461000]

I just set up twinning on my IP 406.

It does not work the way I think that it is supposed to.

The phone rings for whatever amount of time I set in the "Mobile Dial Delay". Then the desk phone stops ringing and the cell phone starts ringing.

I thought the Cell and Desk phone would ring simultaneously and that if I did not answer the cell the call would go to the IPO VM. In my case if I don't answer the cell it goes to cell VM.

 

[mforrence]

Are you using trunks with answer supervision (usually PRI)? This is what you get when used with analog trunks...
Mike

 

[paul3461000]

They are anolog.

So the only fix is PRI?

 

[mforrence]

PRI will certainly do it. I think that straight T1 w/answer supervision would work as well - but I haven't tried.
Mike

 

[kristiandg]

Analog lines don't offer any way for the PBX to know if the line is answered or not, so it assumes the second its done outpulsing, its connected.

That being the case, thats why the desk phone stops ringing.

You'd need a PRI in order to have it ring both places at the same time (true twinning).

See this thread:

http://tek-tips.com/viewthread.cfm?qid=1264210&page=3

Hope this helps...

Kris G.

 

[tbui99]

Can anyone tell me why our IP Office 403 does not have the option for internal twinning? It's grayed out.

 

[Gibsonic]

what country are you in tbui99...or rather, what country is your IP Office set for?

 

[KyleTO]

I've read that "internal twinning" is not supported in North America, thus the option is not available.

What is the reasoning behind this? We have quite a few internal users who would be thrilled to not have to forward/unforward their calls between two extensions all the time, but of course, since that method of twinning is not supported, we cannot.

 

[tlpeter]

@KyleTO i believe i read it somewhere that you have to set your locale to ENU and make the twinning and then set it back to your normal locale
BUT i am not sure if this works and if it doesn't break down your config
so test it somewhere before you do it



______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!