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Turning off automated directory listing

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Milkman09

Technical User
Apr 5, 2010
14
0
0
CA
I have finally got our voicemail system working again but am having troubles getting the auto attendant to play the primary greeting and then the secondary greeting for a list of our extensions to dial. I don't want the automated system to come up asking for the last name to be spelled. Any ideas how to get the table 2 greeting to come up?
 
do you have access to application builder.. 1st, log into cp look at your service dn.. that points a number to an application... in your case a menu service.. then in app builder open that menu service, under properties you can turn or dial by name and choose to record you own greetings.

john poole
bellsouth business
columbia,sc
 
I'm sorry I don't have much knowledge on this phone system. Could you dumb it down for me?
 
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