I have been a web applications developer and SQL Server admin for almost a
decade now. I finally had the time and inclination to get my MCDBA so I found a
company offering a decently priced CBT system and I “ATTEMPTED” to purchase
TurboCert’s MCDBA product. Bad idea.
TurboCert took my money and the next day told me that my business email and
personal email could not be the same (or be from a large producer like hotmail,
yahoo, etc). Also, my business phone number could not be my personal phone
number. The issue with this? I am a freelance programmer. My number is my biz
number. Their response instructed me to go to their site and update information.
This is a serious issue for me as a web developer, since something this “vital”
SHOULD HAVE BEEN HANDLED AT THE USER ENTRY FORM POINT. My form should not have
been accepted and as the user I should been warned and allowed to correct! Not
days after the fact and AFTER I have been charged!!! A site that operates this
poorly casts a very poor light upon how TurbCert’s product will operate.
So, I went there AND sent them an email to their contact email box. Problem was,
TurboCert’s update information form didn’t work. It would not allow me to change
addresses and phone numbers as REQUESTED. My email received no response and they
DO NOT OFFER A CUSTOMER SERVICE NUMBER unless you’re a large volume corporate
client. Two days later I checked at their site and it said my order was
cancelled. TURBOCERT STILL HAS NOT REFUNDED MY MONEY.
I would highly suggest seeking an alternative CBT system OTHER than TurboCert
where you are not required to jump through hoops just to be DENIED and customer
service requests go unanswered. When it comes to TurboCert BUYER BEWARE!!!
<== Some people say they are afraid of heights. With me its table widths. ==>