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TSAPI - Two digits and GENERIC_UNSPECIFIED

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diembi

diembi

Programmer
Sep 22, 2001
238
ES
Hello,
I'm trying to change the state of an agent to aux_work with reason cause (two digits) and I get the error GENERIC_UNSPECIFIED.

If I try it using the station manually it works.

Any idea why this error?

Thank you!!!
 
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Fixed.

in cti-link configuration is required "two digits" configuration in "y".

Thank you
 
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