TS clients default printer changing automatically???

[AnotherITguy]

Hello,

A few days ago approximately 10 users at our company began complaining that their Terminal Services default printers had changed on their own. Sure enough, even though these users had different default printers originally, somehow they had been changed to the first printer in the list. In other words, when you view their available printers the very first one (the top one) has now been selected as the default. Being that the users have different printers available to them, some users had \\servername\printerA as their default and some had \\servername\PrinterC. In either case though, it was the first available printer.

Changing the printers back proved successful for that TS session only. As soon as they logged back in the default printer had been changed again.

The really troubling issue with this is that it is not consistent. Sometimes it will be changed and other times not. The "band-aid" fix has been to recreate the users' TS profiles. While this has "fixed" the problem, I don't believe that all of these users' profiles suddenly became corrupt, and I'm worried that it will happen again only on a larger scale.

Any ideas?

Thank you,

Jay

 

[AnotherITguy]

Sorry:

We're running a cluster of 3 Windows 2000 TS servers with approximately 50 users. The problem happens regardless of which server the users is actually TSs into.