After scanning the drive with GetDataBack I was able to open some of the lost files. Decided to purchase the software. During the copy process of the recovery the process froze while copying a file. Emailed the sellers and they said my drive seems to be damaged. Here's the correspondece:
To: support@runtime.org
Subject: Copy files freeze
Hello,
I purchased a copy of GetDataBack for NTFS (v3.03), recovered files from a hard drive, selected to copy NTFS from the Recovery Tree and started the copy process. After about 10 or 15 minutes the Copy files window froze at: From:
~DFEEEF.tmp
To:
E:\Documents and Settings\blue\....\~DFEEEF.tmp
Total progress: 18%
It has stuck there for about half and hour now.
The hard drive being copied from is IDE with Windows 2000 OS. The drive cannot boot. When I try to access the drive by clicking it via a bootable one a message says the drive is not formatted and asks if I want to format the drive. I chose no. The destination partition is on a SATA hard drive with Windows 2000 OS.
I
Seeking your assistance .
And here is the reply:
It sounds like there is either physical damage with the drive you are recovering the data from or the destination drive.
Did you get any error messages during the scan with GetDataBack? How long did it take to scan the drive? If you have physical damage with this drive that prevents you from copying your files, you should consider making an image of this drive first and then running the data recovery software for this image again. That would be a bit of a lengthy process, but it would be the safest and probably most successful approach.
You will find more information about how to create an image with GetDataBack on our website at
Best regards,
I was almost sure I could recover the files after I was able to view some after scanning. That's why I purchased the software. Have to go buy a drive to do a second scan. The files have important but not critical info. Will look at SpinRite. Swapping control boards seems a good option but I would have to get the security screw driver bits. Wonder if I could recover the files by selecting individual folders and files instead of trying to recover everything by selecting to copy NTFS. Will ask runtime.org support.