Trying to program Call history but get 'Multiline Set Key Assignment AltNonpaged:Form access is read

[cubbyno9]

Hi guys,

I have been asked to change a couple of phones on oil platform I work on to have call history, thought it would be very simple but having issues.

Go into Users and Devices > User and Services Configuration > Search for ext number to change. Highlight key to change, select Call History but get the message below;

" At least one key failed configuration:
Key 5:
Multiline Set Key Assignment AltNonPaged: Form access is read only"

So, I then go to "Multiline set keys", search for ext number. Highlight key to change, change then save and now get message "Multiline Set Key Assignment (2nd): Form access is read only"

Any advice how to change this would be greatly appreciated, thanks.

PBX is Mitel 3300 MXe111

 

[cubbyno9]

Folks, as I thought, my manager confirmed I don't have 'user rights' to make such changes.

Well!! that will be changing.

Have a good Christmas