Trying to Port - D Channels not coming up

[bcuz789]

I'm so glad I found this forum as it is helped me with minor issues in the past and now I have a question for everyone. I can do some programming on our system but do hire out for more in-depth programming.

We have a Merlin Legend with a CKE4 processor and release 7.0 with 2 PRI DS1 cards. My company is trying to port our service and DID numbers from the SBC side of the "new AT&T" to AT&T to reduce our costs. We have tried the port 2 times now and both times AT&T cannot see our D-channels come up. We've had two different companies of PBX techs come out. The last time they even rebuilt the PRI but still no go.

They also brought out a test Legend. AT&T can see and bring up the test Legend on our new circuits but not on our Legend. Our current circuits through SBC obviously work on our legend but do not work on the test Legend. We have bypassed our CSU's and ruled those out as the culprits. AT&T has also tried every test they have and confirmed with SBC that the service is the same (I believe 5ESS and AT&T Custom). Please pardon my ignorance with some of this.

I'm at the stage where I think that it is some setting that is different on the two Legends that are causing each legend only to work with one company's circuit. I do know how to print the various reports from WinSPM and can reply with those if requested. I did not get a printout from the legend to compare to ours. Does anyone have any idea on what could be the issue (since we've gone through 2 techs and they didn't know).

An honest and sincere thank you in advance as I am at a complete loss at this point.

 

[MrTelecom1]

Start out by getting a PRI Info report out of your system and posting here for review.

Dont "believe" what kind of switch your carrier is using, find out it's certain identity/Type.
I've had carriers tell me it's a 5ESS, turns out they were only (attempting) emulating it, and didn't do a very good job of it in there translations...


MrTelecom1
Re-Living all the AT&T/Lucent/Avaya issues since 1979!

 

[merlinman]

If you can access a LEGEND that is KNOWN TO WORK with the AT&T Circuit, then print the PRI Report from that one as well as from your LEGEND.

Then post them here.

Perhaps we can figure out what the difference is.

http://home.comcast.net/~merlinman

 

[bcuz789]

Here is our working PRI printout. Going to try and ask the tech for a printout on his. The techs were trying to compare both systems and did find one place that a timer may have been different but it didn't help. They also said that the Legend stinks sometimes because the option that is current enabled isn't always highlighted in Win-SPM so it was hard for them to cross-reference.

A DS1 SLOT ATTRIBUTES

A Slot Type Format Supp Signal LineComp
A 13 PRI ESF B8ZS DMI-MOS 1
A 14 PRI ESF B8ZS DMI-MOS 1
A PRI INFORMATION



A Slot 13 Switch: 5ESS

A Slot 14 Switch: 5ESS

A System: By line

A BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
A 1 13 CallbyCall By Dial Plan

A Channel ID: 23 22 21 20 19 18 17 16 15 14
A 13 12 11 10 9 8 7 6 5 4
A 3 2 1

A Line PhoneNumber NumberToSend
A 817 3127518878
A 818 3127518878
A 819 3127518878
A 820 3127518878
A 821 3127518878
A 822 3127518878
A 823 3127518878
A 824 3127518878
A 825 3127518878
A 826 3127518878
A 827 3127518878
A 828 3127518878
A 829 3127518878
A 830 3127518878
A 831 3127518878
A 832 3127518878
A 833 3127518878
A 834 3127518878
A 835 3127518878
A 836 3127518878
A 837 3127518878
A 838 3127518878
A 839 3127518878

A BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
A 2 14 CallbyCall By Dial Plan

A Channel ID: 23 22 21 20 19 18 17 16 15 14
A 13 12 11 10 9 8 7 6 5 4
A 3 2 1

A Line PhoneNumber NumberToSend
A 841 3127518878
A 842 3127518878
A 843 3127518878
A 844 3127518878
A 845 3127518878
A 846 3127518878
A 847 3127518878
A 848 3127518878
A PRI INFORMATION


A 849 3127518878
A 850 3127518878
A 851 3127518878
A 852 3127518878
A 853 3127518878
A 854 3127518878
A 855 3127518878
A 856 3127518878
A 857 3127518878
A 858 3127518878
A 859 3127518878
A 860 3127518878
A 861 3127518878
A 862 3127518878
A 863 3127518878

A Network Selection Table

A Entry Number: 0 1 2 3
A Pattern to Match: 101**** 10***

A Special Service Table

A Entry Number: 0 1 2 3 4 5 6 7
A Pattern to Match: 011 010 01 00 0 1
A Operator: none none none none none none none none
A Type of Number: I I I N N N N N
A Digits to Delete: 3 0 0 0 0 0 0 0

A Call-By-Call Service Table

A Entry Number: 0 1 2 3 4
A Pattern 0: 0
A Pattern 1: 1
A Pattern 2: 2
A Pattern 3: 3
A Pattern 4: 4
A Pattern 5: 5
A Pattern 6: 6
A Pattern 7: 7
A Pattern 8: 8
A Pattern 9: 9
A Call Type: BOTH BOTH BOTH BOTH BOTH
A NtwkServ: No Service
A DeleteDigits: 0 0 0 0 0

A Entry Number: 5 6 7 8 9
A Call Type: BOTH BOTH BOTH BOTH BOTH
A NtwkServ:
A DeleteDigits: 0 0 0 0 0

A Dial Plan Routing Table

A Entry Number: 0 1 2 3
A NtwkServ: Any service Any service
A PRI INFORMATION


A Expected Digits: 4 4 0 0
A Pattern to Match: 8878
A Digits to Delete: 0 4 0 0
A Digits to Add: 3006

A Entry Number: 4 5 6 7
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0
A Digits to Add:

A Entry Number: 8 9 10 11
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0
A Digits to Add:

A Entry Number: 12 13 14 15
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0