Trying to log into server using Lantronix Secure Console

[brownwrap]

We have a server that only allows remote login. I can get to the console login prompt using the Lantronix SL32 secure console. If I type in a login, it never prompts me for a password. Anyone seen this before? Eventually it will time out and return to the login again.

 

[ltrxts]

Hi,

Please open an incident here so we can assist you with this issue:

http://ltxfaq.custhelp.com/cgi-bin/ltxfaq.cfg/php/enduser/ask.php

Let us know how you are opening the network connection to the server's console port through the SLC. I.e. are you:

* using a telnet or ssh client to open the SLC's CLI then using the 'connect direct deviceport n' command, where n is the device port that is connected to the server?

* using an ssh client to connect to a 30nn port?

* using a telnet client to connect to a 20nn port?

* using some other method?

Regards,

Gary Fisher
LANTRONIX
Senior Technical Support Engineer
167 Technology Drive, Irvine, CA 92618
Phone: 800-422-7044 or 949-453-7198

Post Technical Support questions at

http://ltxfaq.custhelp.com/cgi-bin/ltxfaq.cfg/php/enduser/ask.php

Get real-time help online! Use Live Assist at

http://www.lantronix.com/support/live-assist.html