When encountering the "trust relationship between this workstation and primary domain failed" error, there are a few steps you can take to resolve the issue:
Check network connectivity: Ensure that the computer is properly connected to the network and can communicate with the domain controller.
Verify domain controller availability: Ensure that the domain controller is running and accessible. You can try pinging the domain controller from the affected computer to check its availability.
Reset the computer account: If resetting the computer from the domain controller didn't work, you can try resetting the computer account manually. This can be done by removing the computer from the domain and rejoining it.
a. Log in to the affected computer using a local administrator account.
b. Open the Control Panel and navigate to "System and Security" > "System."
c. Click on "Change settings" next to the computer name.
d. In the System Properties window, click on the "Change" button.
e. Select the "Workgroup" option and enter a temporary workgroup name.
f. Restart the computer.
g. After the restart, log in again using the local administrator account.
h. Repeat steps b to d, but this time select the "Domain" option and enter the domain name.
i. Follow the prompts to rejoin the computer to the domain.
Reset the secure channel: If the above steps don't resolve the issue, you can try resetting the secure channel between the computer and the domain controller.
a. Log in to the affected computer using a local administrator account.
b. Open Command Prompt with administrative privileges.
c. Type the following command and press Enter:
bash
Copy code
netdom resetpwd /s:<domain controller> /ud:<domain>\<domain admin> /pd:*
Replace <domain controller> with the name or IP address of the domain controller, and <domain admin> with the username of a domain administrator account.
d. Restart the computer.
Contact your system administrator: If none of the above steps resolve the issue, it's recommended to reach out to your system administrator for further assistance. They may need to perform additional troubleshooting steps or investigate any underlying issues with the domain controller.
Note: It's important to have administrative access or contact your system administrator for performing these steps as they involve making changes to the computer's domain settings.
contact
