fortunate2001
IS-IT--Management
We have an S8300 R014 with a trunk group made up of three OPX lines from a Definity PBX accross town. These are analog loop start station lines from the Definity, and in the S8300 are built as a two way trunk group- WATS lines.
When a call comes in to the S8300 via these OPX lines, they often want to transfer the call back to a station in the Definity. If they use the regular transfer button, the call goes back over the same TG on a second member, but after the call the two trunks never disconnect and are hosed until the TG is busied and released.
Wondering if there is a way to:
a) get these to release properly
or
b) Program the station lines in the Definity end to signal differently so the S8300 see the call drop
or
c) Maybe add a timer to the trunk group so any call lasting longer than XX minutes is automatically disconnected (crude, but would probebly work in the short term).
or
...
-------------------------Group Number: 78 Group Type: wats CDR Reports: y Group Name: ac6040 COR: 1 TN: 1 TAC: 778 Direction: two-way Outgoing Display? n Dial Access? y Busy Threshold: 255 Night Service: Queue Length: 0 Country: 1 Incoming Destination: 590 Comm Type: voice Auth Code? n Trunk Flash? y Trunk Type: loop-start Group Type: wats Trunk Type: loop-start TRUNK PARAMETERS Outgoing Dial Type: tone Incoming Dial Type: tone Trunk Termination: rc Disconnect Timing(msec): 140 Sig Bit Inversion: none Analog Loss Group: 6 Digital Loss Group: 11 Trunk Gain: high Disconnect Supervision - In? y Out? y Cyclical Hunt? n Answer Supervision Timeout: 10 Receive Answer Supervision? n Administer Timers? y TRUNK FEATURES ACA Assignment? n Measured: none Maintenance Tests? y Data Restriction? n Abandoned Call Search? n Suppress # Outpulsing? n Charge Conversion: 1 Decimal Point: none Currency Symbol: Charge Type: units Receive Analog Incoming Call ID: disabled Per Call CPN Blocking Code: Per Call CPN Unblocking Code: Outgoing ANI: Ds1 Echo Cancellation? n ADMINISTRABLE TIMERS Send Incoming/Outgoing Disconnect Timers to TN465 Ports? n Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500 Outgoing Dial Guard(msec): 1600 Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500 Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500 Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5 Programmed Dial Pause(msec): 1500 Flash Length(msec): 540 END TO END SIGNALING Tone(msec): 350 Pause(msec): 150 OUTPULSING INFORMATION PPS: 10 Make(msec): 40 Break(msec): 60 PPM? n ATMS THRESHOLDS TTL Type: 105-w-rl Far End Test No: TTL Vendor: TTL Contact: Trunk Vendor: Trunk Contact: Trunk Length: MARGINAL UNACCEPTABLE Min Max Min Max 1004 Hz Loss: -2 21 -2 21 -Dev +Dev -Dev +Dev 404 Hz Loss: 9 9 9 9 2804 Hz Loss: 9 9 9 9 Maximum C Message Noise: 55 55 Maximum C Notched Noise: 74 74 Minimum SRL-HI: 0 0 Minimum SRL-LO: 0 0 Minimum ERL: 0 0 Allow ATMS Busyout, Error Logging and Alarming? n
When a call comes in to the S8300 via these OPX lines, they often want to transfer the call back to a station in the Definity. If they use the regular transfer button, the call goes back over the same TG on a second member, but after the call the two trunks never disconnect and are hosed until the TG is busied and released.
Wondering if there is a way to:
a) get these to release properly
or
b) Program the station lines in the Definity end to signal differently so the S8300 see the call drop
or
c) Maybe add a timer to the trunk group so any call lasting longer than XX minutes is automatically disconnected (crude, but would probebly work in the short term).
or
...
-------------------------Group Number: 78 Group Type: wats CDR Reports: y Group Name: ac6040 COR: 1 TN: 1 TAC: 778 Direction: two-way Outgoing Display? n Dial Access? y Busy Threshold: 255 Night Service: Queue Length: 0 Country: 1 Incoming Destination: 590 Comm Type: voice Auth Code? n Trunk Flash? y Trunk Type: loop-start Group Type: wats Trunk Type: loop-start TRUNK PARAMETERS Outgoing Dial Type: tone Incoming Dial Type: tone Trunk Termination: rc Disconnect Timing(msec): 140 Sig Bit Inversion: none Analog Loss Group: 6 Digital Loss Group: 11 Trunk Gain: high Disconnect Supervision - In? y Out? y Cyclical Hunt? n Answer Supervision Timeout: 10 Receive Answer Supervision? n Administer Timers? y TRUNK FEATURES ACA Assignment? n Measured: none Maintenance Tests? y Data Restriction? n Abandoned Call Search? n Suppress # Outpulsing? n Charge Conversion: 1 Decimal Point: none Currency Symbol: Charge Type: units Receive Analog Incoming Call ID: disabled Per Call CPN Blocking Code: Per Call CPN Unblocking Code: Outgoing ANI: Ds1 Echo Cancellation? n ADMINISTRABLE TIMERS Send Incoming/Outgoing Disconnect Timers to TN465 Ports? n Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500 Outgoing Dial Guard(msec): 1600 Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500 Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500 Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5 Programmed Dial Pause(msec): 1500 Flash Length(msec): 540 END TO END SIGNALING Tone(msec): 350 Pause(msec): 150 OUTPULSING INFORMATION PPS: 10 Make(msec): 40 Break(msec): 60 PPM? n ATMS THRESHOLDS TTL Type: 105-w-rl Far End Test No: TTL Vendor: TTL Contact: Trunk Vendor: Trunk Contact: Trunk Length: MARGINAL UNACCEPTABLE Min Max Min Max 1004 Hz Loss: -2 21 -2 21 -Dev +Dev -Dev +Dev 404 Hz Loss: 9 9 9 9 2804 Hz Loss: 9 9 9 9 Maximum C Message Noise: 55 55 Maximum C Notched Noise: 74 74 Minimum SRL-HI: 0 0 Minimum SRL-LO: 0 0 Minimum ERL: 0 0 Allow ATMS Busyout, Error Logging and Alarming? n
