rubberjonnie
MIS
We have a PGSQL database which sits behind our support ticket management system, which is version 7.3.4.
One of our employees uses an Access report to view and print out the information contained in certain fields, those used for showing what work has been done. Whenever she tries to view this data the fields are truncated and only show part of the information. For example, if sombody has copied the text from an email into the ticket, some or all of the data is lost when being viewed in Access. Sometimes you see whats in the middle, sometimes whats at the end, somtimes even just a single character. I can replicate the problem easily using my PC(Drivers on my machine are 7.03.02, as are hers). Having enabled pgsql logging on my PC, the log file seems to indicate that the data is being returned, but Access is not displaying it. Any ideas anybody?
Any help gratefully received, Jonathan
One of our employees uses an Access report to view and print out the information contained in certain fields, those used for showing what work has been done. Whenever she tries to view this data the fields are truncated and only show part of the information. For example, if sombody has copied the text from an email into the ticket, some or all of the data is lost when being viewed in Access. Sometimes you see whats in the middle, sometimes whats at the end, somtimes even just a single character. I can replicate the problem easily using my PC(Drivers on my machine are 7.03.02, as are hers). Having enabled pgsql logging on my PC, the log file seems to indicate that the data is being returned, but Access is not displaying it. Any ideas anybody?
Any help gratefully received, Jonathan