Troubleshoot schedule for Nupoint Call Flow ?

[Sambooka]

I have a few call flows. I some I have copied. Others I have made from scratch using this resource:

http://edocs.mitel.com/UG/EN/NPUM_CallDirectorHelp_EndUser_4.1/Launch_Calldirector.htm

My problem is I cannot get the schedule to work.

I define the schedule and want it to ring on schedule and go to a Menu off schedule.

I have enabled the AutoAttendant COS for the mailbox . I can dial in and record the correct greeting.
But off hours the phone just rings instead of going directly to the menu.

Using NP 16.1.0.13.01

Thoughts?

 

[kwbMitel]

What is the first termination point for the call? Phone or Voicemail?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Sambooka]

We want to to be phone .. it rings on a couple of different phones.
After 6pm we want to have it go directly to a menu.

I just tested and the schedule DOES work.. but it is not going directly to menu during off hours. it still rings 3-4 times on the phones before picking up

 

[kwbMitel]

The schedule cannot stop the phone from ringing if the call terminates to the phone first.

The VM has no knowledge or control until the call is directed to VM

**********************************************
What's most important is that you realise ... There is no spoon.