Trouble printing NPA's in LD 90.

[dtctjbd]

When trying to print npa's in load 90 they stop about half way through and I receive an ESN 097 message (SDR information is corrupted). Any suggestions as how to correct this?

 

[allenmac]

Can you print them in small batches? Does the printout always stop at the same point?

 

[KCFLHRC]

Are you doing this from a terminal or a laptop? If you are doing it from a terminal it sounds like the buffer is getting full, ie, too fast of a baud rate for the terminal to keep up with. You could slow the speed down or hook it up to a laptop and use Procomm and turn on the file capture.

 

[dtctjbd]

I haven't tried in small batches and yes it stops at the same point each time. I am dialed in with a laptop and capturing using hyperterminal. I have done this numerous times before with our other switches (opt 11c's). Is there a way to print a range of npa's?
Thanks

 

[KCFLHRC]

You can print them out in small batches by entering part of the NPA at the NPA prompt instead of just hitting return. For example you could put in the NPA field 12 and it will print out all NPA's for 12xx

 

[allenmac]

I don't think there is a way to print a range of NPAs.

You could try enabling flow control on the TTY port, and your terminal software, and see if that helps.

If you take note of where the printout stops, and try printing a few NPA codes individually at that point, then if one is causing the problem, it should fail everytime.

 

[dtctjbd]

Seems that I have one entry that is having some sort of an issue. I can print the entry before and the one after with no problem. I tried to out the one that i think is causing the issue but it won't let me.

 

[dtctjbd]

Can anyone explain the esn 097 msg or how to fix it?

 

[KCFLHRC]

According to the NTP ESN 097 means SDR Information is corrupted. Not sure exactly what that means though.

 

[allenmac]

It may be necessary to get Avaya involved through your service vendor to fix any database corruption.

 

[dtctjbd]

Thanks everyone for the responses. I will contact my vendor.