Trouble getting the Personal Verification option (89)

[legalaction]

After setting up the user's mailbox, there is no option for(89)the personal verification once I have logged into the voicemail. All other users have this option.

Any explantions for this??

 

[dlesap]

Option personnal verification must be turn to yes in Mailbox profile

 

[legalaction]

I have Meridian Mail option 11c.

Do I just go into AX then under user Administration and choose Local Voice user?

 

[dlesap]

That's right
You may find somewhere that prompt "Personnal Verification"
Maybe move the block to personnal and use "More details" key

 

[legalaction]

Yes, That did it.
Thanks!

Is there a way to set the default to yes?

 

[janaya]

go into the class of service profile and set it there.

John