Translation updating of CMS occurring; please try later

[des0906]

I am getting this message whenever I attempt to change a vector. After speaking to Avaya about this for several days and several different troubleshooting steps, I am struggling to get an Avaya tier 3 engineer to give me some real help. Anyone have experience with this issue?

Avaya 8720\Octel VMX300
"Sanity is a goal, not a guarentee"

 

[qz01gs]

what version and baseload of cms are you on.

 

[MCP2000]

We had this happen with an IP trunk between two offices. Same message, different change. We had to execute s Reset System 2 to get it fixed.

 

[Stinney]

des0906,

Did MCP2000's solution work for you, or did you find a solution? This just started happening pn our system today.

We have CMS v880 - r13 with visual vectors, 8700 - CM 3.1.1

- Stinney

Favorite all too common vendor response: "We've never seen this issue before.

 

[des0906]

CMS is version 13. Good news is that Avaya found a corrupt table in the CM 3.1.2 that was causing this issue, and their special Corruption Team corrected it with a few minutes. However, getting to that team through the normal troubleshooting route can be somewhat time-consuming.

Avaya 8720\Octel VMX300
"Sanity is a goal, not a guarentee"