Transferring voicemail 1

[rhaddon]

We are using the Cisco Call manager (ver. 4.2(3)) and cisco Unity (ver. 4.2) and I have transferred incoming calls to a differant extention but if the call is not answered the calls go back to the original extentions voicemail. I need the calls to go to the voicemail for the phone the call was transfered to. I have changed the settings on the original extention to go to the other extention and have selected No Voicemail under Directory Number Settings.

Is there something that I am missing or can this not be done?

Thanks for your help.

Randy Haddon

 

[Iwontremember]

you need to make it a local call.

CFwdALL to 9XXX-XXXX

All explained here.

Hope this helps.

Please remember to rate helpful posts........

http://forum.cisco.com/eforum/servl...md=MB?cmd=display_location&location=.1dde9bc9

 

[rhaddon]

That worked like a charm.

Thanks for your help.

Randy Haddon