Transfering to hunt/coverage group

[KenMeans]

MM 5.1 system with exchange and T-1 QSIG on S8500. When it was at 3.1 it would transfer to hunt group ext and that was forwarded to an off site number. Now on 5.1 it just comes back and tells you it is busy. It is now set to a VDN that is sending it to the outside number and that works but we are trying to figure out what the deal is with the hunt group.

Any ideas ?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[mminstaller]

Ken, I know you know this, but you might double check to make sure that on in the VMSC > PBX > Outcalling tab that it's set to mulaw - I just ran into this - drove myself nuts troubleshooting only to find out I forgot to change it from alaw.

 

[KenMeans]

Checked it and it is set right.

Thanks

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)