Transfering caller directly to a VM Box 3300icp

[cdpak]

I am having trouble on how to transfer a call directly to a VM box of a person you know not to be at their desk.

 

[kwbMitel]

There is a FAQ for this.

faq1329-6963

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[cdpak]

So you have to use up a device license for every *XXXX phantom ext you make?

 

[kwbMitel]

They can be keylines on phantom PKM's or hunt groups. No need to consume licenses

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[GunsNRoses]

Or you could hit the transfer/conference button, then the voicemail pilot number, followed by the # key and the extension number. If this is a 5500 console, you can program a button on the console to enter the voicemail pilot number and the # key for you.