I have an S8500 with Intuity Audix and I want to have a transfer to vm setup. Basically, I want an admin to be able to receive a call on a brdg-appr or on any call and have the ability to hit a button and have the call xfer into audix and NOT to the general Audix greeting. I want to be able to do this and get right to 'please enter the ext. of the person'.. is there anyway to do this?
Currently there is a *2 function but that sends the caller to the main audix greeting and if answered on a brdg-appr it sends that call directly to that users' ext. recorded voice greeting. I'm trying to get it so it transfers and asks the caller to enter teh mailbox # of the person they are trying to reach.
Currently there is a *2 function but that sends the caller to the main audix greeting and if answered on a brdg-appr it sends that call directly to that users' ext. recorded voice greeting. I'm trying to get it so it transfers and asks the caller to enter teh mailbox # of the person they are trying to reach.