Transfer to ext, then pause then hit 1 fab 1

[kkattfish]

I have an avaya 8700.

What I am wanting to do is have our attendant transfer to 3003 which is our guest account in audix, then once it goes to 3003 it needs to wait approx. 1 second then hit the 1 key in a feature access button. at that point the attendant would just punch the ext she is wanting to transfer to vm. as it is now once i hit transfer then 3003 there is no dial tone or anything, so i need to figure out how to make it wait, then the 1 key, then all the attendant has to do is dial the ext.
so if a call comes in and the attendant wants to send directly to vm, she hits a f.a.b. (which dials 3003, pauses for a second then 1) then the attendant can just punch in the ext for vm.

sorry if this is redundant, just trying to make it as clear as possible.

 

[lopes1211]

setup an autodial button to dial 3003~p1. If it's not enough of a pause try ~w. I think ~p = 1 sec, ~w = 4 sec.



-CL

 

[kkattfish]

I had tried the ~p1 but that didn't work. ~w1 doesn't seem to work either. i also tried ~p~p thinking that maybe it wasn't pausing long enough, but that didn't work either.
Thanks for the reply though.

 

[lopes1211]

try ~m~p~p.


-CL

 

[lopes1211]

sorry ~m~p~p1


-CL

 

[kkattfish]

still no go. it's like it's not even hitting the 1 after it dials 3003

 

[kkattfish]

i found this on these forums, but still doesn't seem to help in my case.

~w means to wait for dial tone, so it won't continue until it hears dial tone. I believe it will wait for a maximum of 30 seconds, but I haven't tested it.

~p is a 1.5 second wait. If you want more time, you should be able to put multiple ~p characters in a string.

 

[Toni269]

WOOOW!!! - I never have to do anything but press one button to listen to my voice mails ever again!

To listen to new messages:
XXXX~p#~pYYYY#20

VM Ext XXXX
Password YYYY

Thanks kkattfish!

 

[Toni269]

Oh, Yeah, forgot about security... I'm in a locked office and have the button covertly marked....

 

[kkattfish]

now if i could only get my thing to work.
glad you're happy though.