Transfer straight to voicemail

[liquidshokk]

Hi

Nice easy one for you guys hopefully;

What shortcode do i need to create to be able to transfer a call straight to someones voicemail regardless of whether they are on the phone or not?

And how would this be done in phone manager?

I remember there being a # involved but I have tried making it up and checked the help but no luck...

Cheers

 

[TomMills]

Code #XXX
tel no. #N
feature voicemail collect

match the x's in the shortcode to the extn length

 

[kwing112000]

The short code would be like this.
#2xxx
Voicemail collect
#2N
line 0.

This would be for 2000 range extensions. To use it you would press transfer and dial # plus extension number and hang up.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[amriddle01]

It's "#username" in the number field with voicemail collect, including the "" marks

ACS - IP Office Implement

 

[liquidshokk]

Thats the ticket! You wouldnt believe how close I was to that...

Thanks guys,

(just seen amriddle01s post... slightly different it would seem though)

 

[TomMills]

if you did it that way you would need a seperate code for each user

 

[kwing112000]

amriddle01,
That is how the wizard used to do it. you would have to build a code for every user and if there was a name change ever then you would have to change it. if you use the code i made it will always work and you only have 1 code.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[amriddle01]

Good idea, I only ever did it for one or two peoples VM so just took it straight out the (Most helpful I've seen) Help file.

ACS - IP Office Implement

 

[tlpeter]

Why not doing it like this:

X2xxx
voicemail collect
#U
line id 0

The U is for users like the default shortcode *17


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[kwing112000]

Peter i think i am confussed with that. what is the X for? does it allow you to transfer callers right into someones VM.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[tlpeter]

I must confess that i never tried this

Normaly a user dials *17 and the system knows that it is that user because of the U

While i am typing this i think it will not work because it will use the voicemail from the one who transfers

So i guess you are right


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[techmoderick]

I create the #XXX as a default short code in every system I do. Works great.