Transfer Hunt Group calls to mobile 1

[jdjm]

Hi,

Have a customer who has been in shutdown that is starting to reopen.
I have had all incoming calls routed to one extension that forwards unconditionally to a mobile.
This has worked fine but they would like calls routed to 2 extensions (both of which forward to mobiles)
I don't think this is achievable due to the forward.
Is there a way to configure this?

I added both extensions to a hunt group but this just rings as busy and doesn't forward to the mobile number.
Both extensions are set to forward Hunt Group calls.

Thanks

Jon

 

[janni78]

Why not use mobile twinning? That way queues work as well

"Trying is the first step to failure..." - Homer

 

[jdjm]

Janni78,

Many thanks.

I should have thought of this. It of course works perfectly when configured like this.

Jon

 

[Jordan.Shaw07]

Also if you want multiple extensions in a group forwarding to mobiles use Sequential or rotary for the ring sequence. If you already did that ignore me