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Transfer Hunt Group calls to mobile 1

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jdjm

IS-IT--Management
May 17, 2012
13
GB
Hi,

Have a customer who has been in shutdown that is starting to reopen.
I have had all incoming calls routed to one extension that forwards unconditionally to a mobile.
This has worked fine but they would like calls routed to 2 extensions (both of which forward to mobiles)
I don't think this is achievable due to the forward.
Is there a way to configure this?

I added both extensions to a hunt group but this just rings as busy and doesn't forward to the mobile number.
Both extensions are set to forward Hunt Group calls.

Thanks

Jon
 
Why not use mobile twinning? That way queues work as well

"Trying is the first step to failure..." - Homer
 
Janni78,

Many thanks.

I should have thought of this. It of course works perfectly when configured like this.

Jon
 
Also if you want multiple extensions in a group forwarding to mobiles use Sequential or rotary for the ring sequence. If you already did that ignore me
 
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