DefinityG3R
Technical User
Hello everyone,
We currently have multiple Toll Free Numbers that use the same vector. Some of the numbers have AT&T transfer connect on them. We play DTMF tones (*8 and the number). These calls route out to the network fine. We would like to take the Toll free numbers without transfer connect and leave them in the vector for further processing. Does anyone know the code (DTMF Tones) to do this?
As it stands now, the transfer connect numbers transfer out as designed, but you can not modify the vector to continue processing no matter what you do. If we put anything other than the stop step in the vector the DTMF will play and then the vector will continue on without routing the call to AT&T. How can we keep the numbers without transfer connect in our network in the same vector?
Any ideas?
Thanks...
We currently have multiple Toll Free Numbers that use the same vector. Some of the numbers have AT&T transfer connect on them. We play DTMF tones (*8 and the number). These calls route out to the network fine. We would like to take the Toll free numbers without transfer connect and leave them in the vector for further processing. Does anyone know the code (DTMF Tones) to do this?
As it stands now, the transfer connect numbers transfer out as designed, but you can not modify the vector to continue processing no matter what you do. If we put anything other than the stop step in the vector the DTMF will play and then the vector will continue on without routing the call to AT&T. How can we keep the numbers without transfer connect in our network in the same vector?
Any ideas?
Thanks...