Transcoder utlization

[bamamjt]

We are having an intermittent issue with outbound calls failing that TAC thinks might have to do with low transcoder resource availability. I've found where I can monitor a count of transcoder usage in RTMT->performance->CallManager->TrascoderResourceActive, but I can't find any information on what calls are invoking a transcoder and using up the resources.

Is there some type of transcoder port monitor I can run, or at least a easy command to run occasionally in ios on the gateway to see what calls are being made by which phones that are using up the transcoder ports?
Mike

 

[andre2013]

bamamjt
You may have to look on the device that is providing the service. The link below provides DSP farm on a CUBE.

http://www.cisco.com/en/US/products...s_configuration_example09186a008092d6b3.shtml

 

[DaveyIT]

I think this a known issue with the Voice Media and Voice Gateways. Every two weeks I remote into each gateway and run the shut Command and then the no shut command. This clears the DSPFarm Profile 2 Transcode resources. I hope this is helpful. David

 

[bamamjt]

Thanks Andre and Davey I will look into that documentation and the shut/no shut clearing.