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Training Guides for M3905 and i2050
- Thread starter nicksmom
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Milesprower
Programmer
Your vendor should provide this. You're going to go through a culture change. I know the ongoing operating cost (for Nortel) is lower, but you will lose some efficiencies of the Aspect.
- Thread starter
- #3
They would but we like to customize our own and will be doing our own training. I'm looking for documents that others created as part of their on-going agent training.
Thank you for your insight. We are already experiencing the differences between the two systems and am trying to find work arounds.
Thank you for your insight. We are already experiencing the differences between the two systems and am trying to find work arounds.
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