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Traffic Report Question

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whirls86

IS-IT--Management
Apr 18, 2006
63
US
Is it possible to go back to the beginning of the this year and collect traffic for each individual week up to the present. I'd like to see if I can see if one of my attendant consoles is receiving/answering more calls than the other 3. If this is not possible does anyone know of a way I can compare the 4 attendant consoles and the amount of calls answered by each. Thank you.
 
You could set it up to dump to a computer and save it in a file. but it only stays in the PBX till the next hr and then it's gone.
 
I'm currently using Procomm Plus, so I could turn on file capture and it would capture to a file stored on the network.
 
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