touch tone output on digital sets 1

[M1north]

Is there anyway to adjust this? I am running an OPT11 Release 23 (yes its old!!) and the issue I have is that when you call certain Auto Attendants they dont hear the key strokes when you try and dial by extension.

The same AA work fine on Rel 25.40 and up switches but all PBX at Rel 23 seem to have the same issue (we have 3).

Is there anyway to change or adjust the output of the tone that is generated by digital sets?

The strange part here is that it works fine on an analog set but not on any of the digital sets (different cards, shelves, etc...

 

[GHTROUT]

I suspect the problem is in the Route Data Block(s) for outbound calls. Do this:

[tt]
LD 16
REQ CHG
TYPE RDB
etc etc. Then at CNTL...

CNTL YES
TIMR EOD 1024
TIMR ODT 1024
[/tt]
now hit return until you get REQ

When you call from a digital set, the end of dial timer must expire before DTMF is sent out on an established call. Those TIMR settings will fix the problem.

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[M1north]

GHTROUT - Thanks for trying but unfortunatly it didnt work...very strange as I`ve swapped out the SSC card on another site and it still didnt help with the issue...

TYPE RDB
CUST 00
DMOD
ROUT 9
DES
TKTP COT
PRIV NO
SAT NO
RCLS EXT
DTRK YES
DGTP PRI
ISDN YES
MODE PRA
IFC D100
SBN NO
NCNA YES
NCRD YES
ISAR YES
RTN 50
MIN 5
MAX 18
NCOS 0
IEC ???
ADDP NO
BCOT 256
DSEL VOD
PTYP PRI
AUTO NO
DCDR NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 7109
TCPP NO
PII NO
TARG 01
CLEN 1
BILN NO
OABS
ICIS YES
TIMR ICF 512
OGF 512
EOD 1024
NRD 10112
DDL 70
ODT 1024
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
NBS 2048
NBL 4096
TFD 0
LEXT 100
DRNG NO
CDR YES
INC NO
LAST YES
QREC NO
OAL YES


PAGE 002

AIA NO
OAN YES
OPD NO
NATL YES
MUS NO
MR NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TTBL 0
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

 

[M1north]

***UPDATE***

Changed EEST to yes and seems to be working now...will post back if this doesnt resolve the issue!!

Thx

 

[bdmcdonald99]

EEST = End to End Signaling Tones
Analog sets work because they generate their own tones via the keypad. Digital sets need to generate a tone via the conference tone and digit pack. This is true of ALL software levels so it has nothing to do with being an "old" release.

It's a phone system, NOT a clock!

 

[M1north]

Working now...thx to all!!

 

[M1north]

To clarify:

I needed to change both settings for this to work:

1. EEST to yes
2. Timers on route as mentioned by GHTROUT -Thx!!

Thx again to this site!!