Totally Lost with Virtual Roots and IIS

[etdit]

Hi,

I have a client that has a Windows 2000 Server and is using Exchange Server 5.5. Something happened between 10am yesterday (Sunday) and 9am this morning (Monday). When the users came in, they logged on...which took an average of 20 minutes before they were logged in. Then, they could not connect to the Exchange server at all.

Event Viewer is showing that the server was unable to create Virtual Roots (3 different ones). What baffles me is that before I left the office yesterday, everything and everyone worked perfectly. Quick logons, email, etc....

What, possibly, could have caused this? When I launch the Internet Services Manager the 3 Exchange Roots are tagged with the Red Stop Sign that says 'Error'...no doubt because the server could not create the virtual roots.

I can't for the life of me find a fix for it and would really like to have them back up and running tomorrow morning.

Thanks in advance, and feel free to ask about any details if I haven't given enough!

John

 

[Zelandakh]

Have you restarted? Cures a multitude of sins.

Then check event log.

 

[etdit]

Yes, restarted about 20 times....same issue(s).

 

[cmeagan656]

Rather than a reboot try a hard boot. Is Exchange on the W2K server? If so, I assume you're shutting down your Exchange services before rebooting?

Cheers.