Top of information store error messages

[Guest_imported]

When backing up exchange mailboxes an error message "?Top of information store?xxxis a corrupt file" appears. The corrupt files are few but are backed up, but the resulting backup job shows as having failed.

Is this because of the problem described and how can this be resolved?

 

[DV37201]

http://seer.support.veritas.com/docs/231185.htm

We are getting the same error on 1 file. I am going to try some of the things in the above KB article. I will let you know if I find anything out.

Brian

 

[DV37201]

We found the offending file and deleted it and the backup now completes successfully. The message was an automated system message. The KB said this:

"Causes of these errors have been traced to (but not necessarily limited to):

Automated system messages (undeliverable, over size limit etc.)(remove message)."

Brian

 

[Guest_imported]

we are also facing same problem.I am looking
for a utility the one like scanpst.exe that actually
repairs pst file,for the mailbox repair.

Prasad

 

[DavrosDalek]

I also have this problem.

Can the backup fail message be stopped ?
Can i disable the fail message if "?Top of information store?xxxis a corrupt file" appears.

Cheers

Dalek

 

[protos]

http://seer.support.veritas.com/docs/193940.htm

How to prevent Backup Exec for Windows NT and Windows 2000 from failing a backup operation when encountering <corrupt> files during the backup process


TechNote ID: 193940

 

[DavrosDalek]

Hi m8

I've just read that and it says...

&quot;When Backup Exec encounters a corrupt file, the job will fail by default. By adding or modifying the following registry key, Backup Exec can be configured not to fail the job when a corrupt file is encountered. Please note, this solution is not intended for use with Microsoft Exchange files.&quot;

Is there a fix for the corrupt email attachments or is this ok to use ? Has anybody tried it ?

Cheers

Dalek

 

[AdmanOK]

The only way I managed to get rid of the error message was to delete the corrupted files - if they're corrupt they don't need to be there anyway....

 

[divyan]

Hi ,

Could you tell me which KB article?


Thanks


Divyapraksh

 

[hintrnd]

Installing version 8.6 or the latest update for 8.5 (believe it was like 3572) will resolve this issue. Preventing you from having to go in and manually remove each email listed as corrupt due to long header, different version of mime, actually corrupted, etc....