I have an DID extension that when you call it locally from and outside number and if no one answers the phone, CallPilot picks up, plays the greeting and caller leaves message. Good.
But when you call the toll free number that hunts to the DID extension and no one answers, CallPilot picks up and plays the canned message that there is no mailbox for number xxx-xxx-xxxx. It repeats the TOLL FREE number. And the caller is then cut off.
I've tested the TF# and it hunts to the correct extension. Why isn't the mailbox for the extension picking up if dialed from the TF#?
Thanks
But when you call the toll free number that hunts to the DID extension and no one answers, CallPilot picks up and plays the canned message that there is no mailbox for number xxx-xxx-xxxx. It repeats the TOLL FREE number. And the caller is then cut off.
I've tested the TF# and it hunts to the correct extension. Why isn't the mailbox for the extension picking up if dialed from the TF#?
Thanks