I know this issue has been brought up before, but I can't remember if there ever was an outcome. We have been experiencing random problems with the TN2501 Announcement boards loosing their recordings. These locations are not connected to a network, and all recordings are done through the handset, therefore there is no option of backing up the files. We have had this random problem since the boards have come out and at multiple sites, and multiple releases. This particular board in question is HW02 FW006 (the latest). Any help, thanks.
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TN2501 Announcement Board
- Thread starter ETAC
- Start date
jackiejack
Technical User
Have you checked with Avaya on this yet?
I had a similar problem once; I lost all of my recordings for no apparent reason. Turned out that I recorded too much. Apparently you need to leave about 10 seconds of recording time on your card. I don't know if this affects all the versions but it was documented in the Maintenance manuals for my G3V8. Once I deleted an unnecessary recording the rest of the recordings magically reappeared.
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