I know this issue has been brought up before, but I can't remember if there ever was an outcome. We have been experiencing random problems with the TN2501 Announcement boards loosing their recordings. These locations are not connected to a network, and all recordings are done through the handset, therefore there is no option of backing up the files. We have had this random problem since the boards have come out and at multiple sites, and multiple releases. This particular board in question is HW02 FW006 (the latest). Any help, thanks.