TN2224B

[Labash]

When testing these cards on a 24 port patch panel the phone set "remembers" the extension from the previous port.
For example Port 1 is extension 1000 but when I put 2420 set in port 2 it also comes up as X-1000. This does not happen consistently.
Is this common with Avaya (G350) systems or do I have to wait before testing further ports? Is this a setting somewhere?
Thanks

 

[wmainc]

On the station form, what does the following feature say?

Automatic Moves:

If it says "yes", change it to "no" and try it.

 

[Labash]

I checked the programming (5 pages) and I did not see the prompt Automatic Moves anywhere.

 

[AvayaTier3]

Using ACTR to move telephones
Automatic Customer Telephone Rearrangement (ACTR) allows a telephone to be
unplugged from one location and moved to a new location without additional
administration in Avaya Communication Manager. Communication Manager
automatically associates the extension to the new port. ACTR works with 6400
Serialized telephones and with the 2420/2410 telephones.
The 6400 Serialized telephone is stamped with the word "Serialized" on the
faceplate for easy identification. The 6400 Serialized telephone memory
electronically stores its own part ID (comcode) and serial number, as does the
2420/2410 telephone. ACTR uses the stored information and associates the
telephone with new port when the telephone is moved.
ACTR is an enhancement to Terminal Translation Initialization (TTI), Personal
Station Access (PSA), Customer Telephone Activation (CTA). ACTR makes it easy
to identify and move telephones.

On the change system-parameters features screen, set the Terminal Translation
Initialization (TTI) Enabled field to y and the TTI State field to voice.

Note: When a telephone is moved, if there is any local auxiliary power (a power
supply plugged into a local AC outlet), the telephone must be plugged into an
AC outlet at the telephone's new location. A telephone with remote auxiliary
power must be supplied remote auxiliary power at its new location. If you do not
supply auxiliary power in either case after a telephone is moved, some optional
adjuncts (for example, an expansion module) do not operate.
When you enter always or once in the Automatic Moves field on the Station
screen, Communication Manager adds the extension to its ACTR Move List database.
When the telephone is plugged in, Communication Manager asks the telephone for
its serial number and records the serial number on the ACTR Move List. If you
change the entry in the Automatic Moves field from always or once to no,
Communication Manager removes the extension from the Move List.
--------------------------------------------------------------------------------
You can use the list station movable command to keep track of extensions on the
move list. Once you reach the maximum number, Communication Manager does not
allow additional extensions.
--------------------------------------------------------------------------------
always - Enter always and the DCP telephone can be moved anytime without
additional administration by unplugging from one location and plugging
into a new location.

once - Enter once and the DCP telephone can be unplugged and plugged into a
new location once. After a move, the field is set to done the next time that
routine maintenance runs on the DCP telephone.
Use once when moving a large number of DCP telephones so each
extension is removed from the move list. Use once to prevent automatic
maintenance replacement.

no - Enter no to require administration in order to move the DCP telephone.
done Done is a display-only value. Communication Manager sets the field to
done after the telephone is moved and routine maintenance runs on the
DCP telephone.

error - Error is a display-only value. Communication Manager sets the field to
error, after routine maintenance runs on the DCP telephone, when a
non-serialized telephone is set as a movable telephone
--------------------------------------------------------------------------------
o list station movable always - shows extensions available for moves anytime
o list station movable done - shows extensions that had the Automatic Moves
field set to once, and have moved
o list station movable error - shows mis-administered, non-serialized extensions
o list station movable no - shows extensions not available to be moved
o list station movable once - shows extensions available to be moved once


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[AvayaTier3]

display station 68760                                           Page   1 of   5

                     STATION

Extension: 68760                           Lock Messages? n          BCC: 0
     Type: 2410                            Security Code:             TN: 7
     Port: 16A1510                       Coverage Path 1: 7          COR: 7
     Name: 68760 LOBBY                   Coverage Path 2:            COS: 1
                                         Hunt-to Station:

change station 68760                                            Page   2 of   5
                                     STATION
FEATURE OPTIONS
           LWC Reception: spe              Auto Select Any Idle Appearance? y
          LWC Activation? y                         Coverage Msg Retrieval? y
  LWC Log External Calls? n                                    Auto Answer: none
             CDR Privacy? n                               Data Restriction? n
   Redirect Notification? y                     Idle Appearance Preference? n
 Per Button Ring Control? n
   Bridged Call Alerting? y                       Restrict Last Appearance? y
  Active Station Ringing: single

        H.320 Conversion? n          Per Station CPN - Send Calling Number? y
       Service Link Mode: as-needed
         Multimedia Mode: basic                    Audible Message Waiting? n
    MWI Served User Type:                       Display Client Redirection? n
              AUDIX Name:                      Select Last Used Appearance? n
                                                 Coverage After Forwarding? s
         [b][COLOR=red]Automatic Moves: always[/color][/b]                   Multimedia Early Answer? n
                                               Direct IP-IP Audio Connections? y
 Emergency Location Ext: 68760                        IP Audio Hairpinning? y

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[Labash]

I appreciate the responses and the help but the promopt is not there. All of the other prompts ARE there but Automatic Moves IS NOT there.

 

[mikeydidit]

Do yo use TTI or PSA?? I f so try turning that feature off
"ch sys fea" and see if that helps. I have seen TTI do some silly stuff before.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[Midstream]

Do you have a Feature Access Code assigned for Refresh Terminal Parameters that you can use to reset the telephone set?

 

[macsnail]

the phone keeps it in memory when you tti another station to it then that will be on the display.
it is the phone not the pbx that does that.