TM3 Client Install

[ecarley]

Trying to install the TM3 client and receiving an error. The error occurs early in the client installation, during the ODBC driver installation phase. I get an error stating "Not a Valid Password". It is referring to the smp.mdb file on the Server. Has anyone else experienced this? Any ideas?

 

[Jephph]

You'll want to make sure that the account used to install the software on the client machine also has admin rights on the server.

 

[ecarley]

I checked that and it does have Admin rights on server, but still no luck. If I click cancel I then get "Failed to open MAT table". Any other ideas?

 

[Jephph]

Sorry -- fresh out of ideas. It may be time to get a case open with Nortel.

 

[GHTROUT]

I'm not a TM wizard, but this may come in handy:

http://www.nirsoft.net/utils/accesspv.html

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[ecarley]

Thanks to both of you for your help. I needed to give my user id full permission on the shared folder from the server. Even though I was in the Administrators group that didn't work for me, I had to add my actual user name under the Security tab.