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TM Import Template

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ramtel

IS-IT--Management
Apr 20, 2006
68
US
Trying to import analog sets from a .csv file with no luck.

The log reports:
TN:004 0 00 02 Can't Add a new Telephone either of the mandatory fields (TN, CUSTOMER, DES, INSTRUMENT) is absent.

********************************SUMMARY**********************************
Total Telephones Read 1
Added to Database 0
Updated to Database 0
Errors 1
*************************************************************************


The fields TN, CUSTOMER etc. are there.

Can anyone help?

Can you even upload analog sets?

Thanks
 
Anytime I try to import anything I'll first try to do an export of something that's the same type.. for instance.. if you're trying to import a 3904 try exporting one first and then just change up the fields you want.

Aqua
 
For analog sets you need a header "DN" and the cell should read "DN ####" (DN space extension). Let me know if that helps.
 
I guess I need to know how the first line should look and what needs to be in quotes.??

 
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