TM 3.1 logon 1

[nconick]

Customers PC died. Installed TM 3.1 on a new machine and not sure what the default login is for TM. I tried the PC's Windows account and the PBX credentials, neither one worked. Any halp would be greatly appreciated.

 

[KCFLHRC]

Initial logon
Windows users are authenticated using either a local account on the
Telephony Manager 3.1 server, a Windows domain account, or CND. There
is no default logon name and password for these systems.
Any user account (for example, Administrator) that is a member of the local
Administrators group is always able to log on to Telephony Manager 3.1.
In a new Telephony Manager 3.1 installation, use any local Administrators
group account for the initial log on.
After logging in to Telephony Manager 3.1 for the first time, you can set up
additional users and user groups by selecting the following paths:
• To add user groups, select Security > User Groups from the Telephony
Manager 3.1 Navigator window, and then select Configuration >
Add User Group... from the User Groups window. See "Creating
User Groups" in Telephony Manager 3.1 System Administration
(NN43050-601) for detailed instructions on adding Telephony Manager
3.1 user groups.
• To add users, select Security > Users from the Telephony Manager
3.1 Navigator window, and then select Configuration > Add User...
from the Telephony Manager 3.1 Users window. See "Adding Users"
in Telephony Manager 3.1 System Administration (NN43050-601) for
detailed instructions on adding Telephony Manager 3.1 users.
Users that are not created from within Telephony Manager 3.1 do not
appear in the Telephony Manager 3.1 Users window.
Nortel Communication Server 1000
Telephony Manager 3.1 Installation and Commissioning
NN43050-300 01.07 Standard
5.0 3 June 2009
Copyright © 2003-2009, Nortel Networks
.

 

[nconick]

Thank you KCFLHRC!

 

[nconick]

Now that I'm in and configured, I'm not able to retrieve the PBX data. I try a retrieve under the serch field customer 0 and when I submit it, I get a "flash" of a what I presume is the "log" window that would show the actuall retrieval of the data, but that's all I get. No data/sets are listed after that.....

 

[KCFLHRC]

Have you installed all the patches, there are quite a few

 

[nconick]

I actually only installed the one that the old system had. I just looked and it's patched with 3102841SU4bb and 3102841SU4ba. I'll have to try and find the rest. I'll look on the ESPL site......? Not sure how well I'll make out there.....lol. Thanks again.

 

[nconick]

Just found them. I see there are several. Thanks .........

 

[KCFLHRC]

I would also check your browser settings per the NTP, something could be blocking it.

 

[nconick]

Will do.