TM 3.1 error

[lliesbthighs]

Hi i have installed TM 3.1 on Win2003 server with CS1000E and all patches are update. When i select upload corporate directory and send it to PBX , it wont and when i see logs of corporate directory i get this error

****************************************************************************************************************************************************************
07/05/2008 09:42:10 PM - Corporate Directory upload application (CDUpload.exe) started.
07/05/2008 09:42:11 PM - The Corporate Directory file for 'CresBank:CRES_CS1K:0' is converted into Cdd file format successfully.
07/05/2008 09:42:11 PM - Upload of Corporate Directory file to 'CresBank:CRES_CS1K:0' started.
07/05/2008 09:42:11 PM - Error in transferring the File 'CpDir0.csv' to system '10.10.10.3'.
07/05/2008 09:42:11 PM - Corporate Directory file upload to 'CresBank:CRES_CS1K:0' failed.
07/05/2008 09:42:11 PM - Corporate Directory upload application (CDUpload.exe) exited.
****************************************************************************************************************************************************************

I checked CND server setting ( i left all values default) and it shows OK when i run server test, In FTP server i gave IP address of TM server and in user ID and password i gave TM admin id and user password (i also tried PBX user ID).
When i FTP PBX (FTP IP address of PBX) it connects PBX and ask for user id and password, i can login through admin2 and pass and when i run "ll" or "ls" it shows an error that there is no file or caanot access due to rights.
I setup many corporate directory setup on Win2000 before this but i got stuck on this.
Can somebody help me out and gave tips??
Regards

 

[scotford]

Having the exact problem on the same eqiupment and rls, I have heard that possilbly 3.1 has a proplem with FTP, I have the Vendor looking into it, hoping to have a response today.

 

[pronei]

The only way I have been able to access the PBX via FTP is using the PDT2 user/pass.

Results from my tests.
ADMIN1 - FTP Not allowed
ADMIN2 - FTP Not allowed
PDT - FTP Allowed, read only access to /u/db/
PDT2 - FTP Allowed, FULL read/write/del/modify access to complete file system.

Now my problem is, TM does not login in with PDT2 and transmit cpdir0.csv to the PBX. It attempts to use the PDT user only, which does not have write/modify/delete access.

If there is a way to give the PDT user read/write/delete permissions, I could fix.

Does anyone have Corporate Directory working on CS1000E rls 5?

If so, how did you do it?

 

[lliesbthighs]

So should i wait for a FIX from Nortel? or Does somebody have any solution or trick??
Regards

 

[lliesbthighs]

Hi, I manage to run corporate directory by creating a new user in PBX having PDT access allow and ACCT=yes and changing the Machine type in SITE properties (in TM3.1) as 61c(61cE), it shows on sets now when i search for "A" it shows all name starting with "A" but when i try to hit application and try to browse (beside searching through alphabet) through arrow keys it shows garbled. but browsing through search word is OK. Can somebody guide me the right ways to remove these garbled character problem.
One more thing i need to change first name and last name sequence,i mean i need that it should show first name first then 2nd name.
Any advise?
Regards

 

[chrisay59]

I have Corp Directory working on TM3.1 on all my Rls5 sites. I just followed the NTPs. My biggest issues have always been TM3.1 Server not built to the spec in the NTP and people not reading the book. Haven't done anything special.

Regards

 

[lliesbthighs]

Hi, I manage to upload corporate directory (obviously through NTP procedure ) but when i try to browse through Arrow keys it show all garbled but when i search through any alphabet it shows all name OK, note that i selected Machine type (in Site properties) as 61c(61c)E rls 5, it was failing when the site was CS1000M cabinet rls 5. I don't know why it got garbled when i browse through arrow key on M3904.
I tried to retrieve all CPND/TN name again and again transmitted but still shows garbled when i navigate through arrow keys on M3904 but it shows OK when i search by any alphabet.
May be i follow wrong procedure. First i retrieve all TN from TM web session then i reconcile CPND then i went to Corporate directory and generated a report then went to upload. is that the correct procedure?
Further if any body could advise how to remove garbled characters when navigating through arrow keys on M3904.

Regards.

 

[chrisay59]

Have you downloaded the latest firmware to the 3904?

 

[lliesbthighs]

Yes , yesterday i already did that. Can i rename CpDir0.csv through PDT and upload again from TM?? Does it cause some problem or ini when i rename corporate directory file through PDT.
Regards

 

[chrisay59]

Because the information isn't garbled when you search Alphabetically only when you use the keys to navigate I would suggest that fault isn't with Corp Dir, but with the M3904, I guess you don't have any IP Sets to test the Corp Dir functionality with?

 

[lliesbthighs]

Yup i didnt tried IP set yet. But it is showing garbled in all 40 M3904 set(on different extensions). Let me try on IP set though.

 

[lliesbthighs]

Same problem on IP set.I also renamed corporate directory (2 files one was a csv and one was bak file) in /u/db but corporate directory is still showing on set, it should not show when i renamed files, How can i deactivate corporate directory so that i can remove these files through PDT and starts with new file, i think it inserted wrong characters when i first time uploaded file and after that it is appending. I need to deactivate corporate directory and then remove from PDT.
Any help