Experts,
I have a question on how to set up a procedure of events notifcation by using the default TEC tasks in the library.
I tried to setup a notification routine that is using "sendmail" to send e-mails once the severity of events get to certain level. After sending out the first e-mail to the administrator, if he/she doesn't responses (acknoledge or close) the events, the second e-mail will send it out to a different administrator.
Is there a way to accomplish this task? or Is there a better way of doing it?
I have a level of knowledge on TEC, however not very much on configuring the user side. I spent a lot time on the guides and redbooks and I could not find any thing at all.
Env. Information:
AIX 5.2 ml 2
Framework 4.1
TEC 3.9
Help!
Thank you in advance,
sc
I have a question on how to set up a procedure of events notifcation by using the default TEC tasks in the library.
I tried to setup a notification routine that is using "sendmail" to send e-mails once the severity of events get to certain level. After sending out the first e-mail to the administrator, if he/she doesn't responses (acknoledge or close) the events, the second e-mail will send it out to a different administrator.
Is there a way to accomplish this task? or Is there a better way of doing it?
I have a level of knowledge on TEC, however not very much on configuring the user side. I spent a lot time on the guides and redbooks and I could not find any thing at all.
Env. Information:
AIX 5.2 ml 2
Framework 4.1
TEC 3.9
Help!
Thank you in advance,
sc