Timing for call on International Long Distance!

[Bcpaul]

Does anyonme have any idea why it takes a long time to get ring back on International dialling on option 11 with Software release 21

Chris

 

[johnpoole]

if your slowing it down in the 11, it's in load 90, usually you'll see spn that is entered to short, route the 01+plus the country code. not always the case but very common

john poole
bellsouth business
columbia,sc

 

[Bcpaul]

you mean i have to increase the spn entered?

chris

 

[techman3030]

What is the difference in time between running through the 11 and on an outside line? Is it a little or alot, so we'll know what we're working with.

 

[Bcpaul]

its a lot of difference, maybe 7 seconds.

Chris

 

[johnpoole]

yes, out the spn and put them back in to include the country codes you need, the routing will start as soon as you have a match, instead of starting after the timers your waiting for now. i've seen the same thing with spn bars.. just routing 1 2 3 4 etc instead of adding npa/nxx's

john poole
bellsouth business
columbia,sc

 

[PERRYPJ]

ALSO IT CAN BE YOUR LD COMPANY, I HAD A CUSTOMER COMPLAIN THE SAME THING. THEY HAD MCI, IF YOU WENT MCI INTERNATIONAL IT WOULD TAKE 30 TO 40 SEC TO TERMINATE. IF YOU DID A PICK CODE SAY ATT OR SPRINT IT WAS NORMALLY 10 SEC

OLD ROLMEN WORKING ON NORTELS

 

[PERRYPJ]

WAS GOING TO SAY TO THIS WAS BYPASSING NARS AND BARS, DIALING THE ACOD AND THEN THE NUMBER

OLD ROLMEN WORKING ON NORTELS

 

[Bcpaul]

ok i will try that guys
Thanks all

Bcpaul