Time Stamp On Call Log

[FreightTrain]

I have a customer that has about 60 5410 phones and a 8.1.67 release on there IP 500. When they go to look into there call log to see a time stamp of when they received and made calls, the time is off by years. I was told they received a call yesterday and they looked at the call log and the time stamp was dated at 5/12/97. I can't find out how to fix this. This is happening to all the phones that they have. I would greatly appreciate any ideas, thank you.

"When all else fails call for backup

 

[Alfalis]

What time do the phones show? And what time does SS show under Resources -> Time?

http://www.ptc.de

- ACSS

IPC - Very convenient tool for IPO admins

http://www.tek-tips.com/faqs.cfm?fid=7683

IPO Call Logger - Customizable Call Logging Utility

http://www.tek-tips.com/faqs.cfm?fid=7689

 

[FreightTrain]

I am getting a backup config from customer tomorrow I will upload it and hopefully That can help with ideas.

"When all else fails call for backup

 

[Alfalis]

Perfect, keep us updated

http://www.ptc.de

- ACSS

IPC - Very convenient tool for IPO admins

http://www.tek-tips.com/faqs.cfm?fid=7683

IPO Call Logger - Customizable Call Logging Utility

http://www.tek-tips.com/faqs.cfm?fid=7689

 

[jconrad0305]

if its 8.1 you can set the time to update via sntp to a local server or a web ntp server. saves a lot of issues and time like this.

ACSS SME
ACSS a bunch of CM
CCNA Voice

 

[FreightTrain]

Well the customer told me wrong its at 4.1 (15) but still a 500.

"When all else fails call for backup