Time display on phones

[telm59]

S8500 rel 3.1.2 using network time server. Time on system is correct, time on phones is off 1 hour. Effecting both ip and digital.

 

[inerguard]

Do a change locations command and check you don't have the time offset by one hour for the location.

See example below

change locations Page 1 of 16
LOCATIONS

ARS Prefix 1 Required For 10-Digit NANP Calls? y

Loc Name Timezone Rule NPA ARS Atd Loc Disp Prefix Proxy Sel
No Offset FAC FAC Parm Parm Rte Pat
1: Main + 00:00 0 1 1
2: :
3: Brussels + 01:00 0 3 1
4: Reigate + 00:00 0 4 1
5: Madrid + 01:00 0 5 1
6: Barcelona + 01:00 0 6 1



[Started on Version 3 software 15 years a go]

 

[AvayaTier3]

check programming for daylight savings rules, location, cabinet to location

examples below:

change daylight-savings-rules Page 1 of 2
DAYLIGHT SAVINGS RULES

Rule Change Day Month Date Time Increment

0: No Daylight Savings

1: Start: first Sunday on or after March 8 at 02:00 01:00
Stop: first Sunday on or after November 1 at 02:00
--------------------------------------------------------------------------------
change locations Page 1 of 16
LOCATIONS

ARS Prefix 1 Required For 10-Digit NANP Calls? n

Loc. Name Timezone Rule NPA ARS Attd Pre- Proxy Sel.
No. Offset FAC FAC fix Rte. Pat.
1: Southfield East + 00:00 1 248
2: Ann Arbor + 00:00 1 734
3: Southfield West + 00:00 1 248

change cabinet 2 Page 1 of 1
CABINET
CABINET DESCRIPTION
Cabinet: 2
Cabinet Layout: G650-rack-mount-stack
Cabinet Type: expansion-portnetwork


Location: 1 IP Network Region: 1



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[telm59]

already checked locations, cabinets, and day rules, all are correct.

 

[AvayaTier3]

Is the trouble on all phones, all cabinets?

cut and paste your daylight savings rule, your location, your cabinet where you are having trouble.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[steeltown89]

It's a bug. Go to the webpage change your timezone to a different timezone and update. Then change it back to the correct timezone and it will fix the problem.

Seen it way too many times... bug!