time clock issue

[Johnthephoneguy]

Can I set the BCM to get the real time clock off the PRI?

If so how do I do that?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[ktludwig]

What model/version of BCM?

 

[Johnthephoneguy]

400 4.0

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[option11newby]

Under your Telephony Resources, locate the Bus that the PRI is on.

Highlight it and the bottom half of your screen, select clock source as Primary External

 

[Johnthephoneguy]

I have no problems with the PRI clocking, I know on the Norstars you can get the real time clock to get the correct time off of the PRI, I was hoping the BCM can as well.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[option11newby]

Under Configuration/System/Date and Time

There is a setting for Trunk/Manual and NTP

This may be what you are looking for

Mis-read your post

 

[puffin92]

Greetings,
It is the date/Time and the setting is trunk. You need to be sure that you are seeing the date and time on incoming calls - check this using the BCM Monitor. If not then your trunk provider will need to be contacted and asked to make this available, (there may be a charge here). I found that I needed the latest core patch and the system super (mega) patch as without them the time displayed on the phones was almost 1.5 minutes slow.
Hope this helps.