Timberwolf 9730 and Arcserve 2000

[drofdarb]

I am pretty dumb when it comes to SCSI, but how do i get my 9730 to appear in arcserve 2000. I have pluggeg my scsi card to the back of the 9730. From the 9730 goes to the first drive and then I have put a terminator on the other connector n the drive.

I get nothing in Arcserve or windows 2000. Do I need some drivers or something to get the unit/drives showing up?

Cheers
Brad

 

[untall]

Brad - I've emailed you the Dell 130T manuals - don't worry that it says Dell 130T - it's the 9730 unit and the manuals worked well for me.

Susan

 

[drofdarb]

Thanks for that.. can't belive I got a response so quick.. my boss is stunned..

Now to to real business of getting the thing to work..

Thanks again.
Brad

 

[drofdarb]

Still getting nothing.. should win2K automatically pick up the unit or do I nned to do something.. arcserve and windows both see no devices??

I must be missing something..
Should I install the tape drive drivers into windows?
Are their drivers for the controller?

I know the scsi card works as I had a DLT8000 on it previously and now have the timberwolf plugged in instead.

I am a bit lost here..

Cheers
Brad

 

[ghudson]

bit of a late reply, but you need to instal the "tape library option" with arcserve.

 

[aktash]

Could you please send me the manual for timberwolf 9730, I have to do some troubleshooting
My email address is hacire.aktas@nordea.com
thank you.