Thru dialing to local numbers only. 1

[GuardguyMO]

I have an 81c with a Call Pilot. I have a menu built in Call Pilot that I want to only be able to thru dial local or toll free numbers. The 81c has a local access code (AC2) of 86. I started by pointing the auto attendant menu option (2) to the ACOD of the local T1 and am able to make LD calls, not what I wanted (I have local and LD T1's, thinking the local T1 had restrictions placed on them). I then built and ACD that pointed the DN (7001) of the option 2 to the AC2 of 86 (NCFW). If I four digit dial the automated attendant from my desk phone everything works as I want, but if I dial the DID of the automated attendant from my desk phone or a cell phone and choose the menu option of 2 (that points to 86) I get a dial tone that does not seem to recognize any further DTMF input and will eventually go fast busy.

Any suggestions?

 

[GHTROUT]

If I can dial a toll free number through your system, I can usually call 1-800-CALL-ATT and make free calls anywhere at your expense. There are many other numbers that work the same.

With cell phone and long distance nearly free, I would think twice. Someone is going to ask "Why did that guy give people the ability to call through our system when they can just as easily use their cell phone"

I do not think you will have any trunks that cannot dial long distance. If they can call toll free, they are wide open.

The PBX does not allow transfer to a Route Access Code until you have dialed a number on it.

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[GHTROUT]

Ooops, I see you actually were able to transfer to an ACOD? I believe it has to do with supervision on the trunk, but I may be wrong. It isn't something I have experimented with since 1985, when I did it and found out we gave $30,000 to phreakers playing on a conference bridge. That was to a 700 number though.

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[CaseFile]

Am I missing something ? Why don't you just use the Restriction Permission Lists in Call Pilot to allow what you want

 

[GuardguyMO]

CaseFile,

Help me out, I have never used the RPL before. Do I place the RPL on the menu option in App Builder or somewhere in Call Pilot? Can you give me an example of how to set up the RPL?

 

[CaseFile]

In Call Pilot....
Select Messaging > Restriction Permission List.
Select Create RPL button.
Name the List whatever you want.
Put in the restriction and permissions to do what you want
Then in App Builder..on your menu..right click on your Thru Dial.
Select Properties..
You then have a Restriction/permission list drop down to select the list you just made.

 

[GuardguyMO]

I found the RPL in Call Pilot. I seem to have misspoken. It is not really a Thru Dial for that pacticular menu. After you get the menu option from the Auto Attendant it goes to another menu to choose local or toll free dialing. That menu option actually goes to a Call Transfer that has a DN associated to an ACD to pointed to the ACOD for instance. There is not an option to use a RPL in the Call Transfer.

I do see it in one of the actual Thru Dials. Is that the only place that you can apply a RPL? If so then it looks like I would need to reconfigure the App Builder menu to a Thru Dial instead of the Call Transfer.

 

[GuardguyMO]

CaseFile,

I have been playing with RPL and App Builder and have it working the way that I want. I did have to reconfigure a new Thru Dial. All is good, thanks for your help.

 

[mugen112]

It is very dangerous utilizing the route ACOD as there are almost no call controls. A much better approach would be to utilize the Callpilot's RPL (restriction permission lists) to define exactly what digits are diallable for this application. Another check/balance is to program the Callpilot ports to limit the maximum calling type based on NCOS/TGAR settings. Taking these 2 approach's would limit your exposure to getting hacked and incurring a hude LD bill.

http://voipdesigner.blogspot.com/

Jason Black